Dr Nutrition Jordan

Shipping & Delivery

Shipping & Delivery in Jordan


Dr. Nutrition understands that it is important to you to get your items on time, so we do our best to process your order as quickly as possible, and provide our customers with the lowest shipping rates available.

For heavier weights or large package sizes, please contact us as additional fees may apply.
Should any additional charges apply to your order, a member of our team will get in touch with you and let you know before your order is dispatched.

The delivery time varies from one company to another and also varies according to the region/city/country. The shipping and delivery period will be indicated by each company during the order placement. Note that the period may be affected according to special occasions and holidays and may be modified on the site without prior notice.

The consignee is responsible for any potential customs clearance fees incurred when shipping across borders. Additionally, it is important to note that local authorities may inspect and verify the contents of the shipment to ensure product safety and customer well-being. These measures are in place for the benefit and health assurance of the customer. Any associated legal and customs fees outside the UAE are to be borne by the consignee.

International shipments may require the provision of identification documents, such as ID cards, passports, or other forms of proof of identity, to local authorities for processing and verification purposes. If the shipment is rejected by customs, it is the responsibility of the consignee.


Business Days

All days referenced are working days (Sunday - Thursday). Knowing that Friday and Saturday are not business days.
Any orders placed after 10 AM, will be processed on the next business day.


Remote Area

- For UAE deliveries outside the city limits of Abu Dhabi, Al Ain, Ajman, Dubai, Fujairah, Ras Al Khaimah, and Sharjah, we may arrange the order to be delivered to the nearest branch and the customer must pick up the order within 3 business days unless the order will be returned.
Otherwise, The customer can arrange the delivery process with 3rd party courier and we can cooperate to handle the shipment at their location (within city limits).
Deliveries to the western area will take longer than mentioned on the website, and it will be within our branch's limits.

- For deliveries outside the UAE country limits, If the order delivery location is in a remote area we may arrange the order to be delivered through 3rd party and the shipping courier may request for an extra cost.


ID Requirement at Delivery

Dr. Nutrition may request you provide us a copy/picture of your valid ID to verify your identity to ensure that your products are handled to the right receiver, during the delivery process.
If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order.

For more information please contact our customer service team from Here


Free Shipping/Delivery

A limited-time free shipping offer may be implemented across all products on the website, subject to our standard exclusions.
Excluded products will be shown without Free Delivery label.
As well as products that are excluded from Free Delivery, clearance products will also be shown without a label.

In the event that free delivery excluded items are added to the cart with free delivery items, the shipping fees will be calculated directly and displayed during the checkout process.

We reserve the right to limit or prohibit free shipping/delivery offers on any orders, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

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